Specialist reviewing patient benefits at a desk
Service 01

Verification of Benefits

Coverage confirmed before admission — every eligible benefit surfaced, so your admissions team never has to guess.

In behavioral health, a missed or misread benefit at intake doesn't cost you once — it follows the entire episode of care. Centerline verifies every prospective patient's coverage before admission, then hands your admissions team a clear, written summary they can act on with confidence.

What's included

  • Real-time eligibility and benefit checks across commercial and managed-care payers
  • Plan-specific detail: deductible, co-insurance, out-of-pocket maximum, day and visit limits
  • Prior-authorization and pre-certification requirements flagged up front
  • Level-of-care coverage confirmed — detox, residential, PHP, IOP, outpatient
  • A written VOB summary your admissions team can read in seconds

How it works

1

You send the referral

Patient demographics and a copy of the insurance card — however you already capture them.

2

We verify with the payer

Our team confirms eligibility and pulls full plan detail directly with the payer, not a clearinghouse guess.

3

You get a clear summary

A written VOB with everything your admissions team needs to make the call — and protect the claim downstream.

Questions

Verification of benefits, answered.

What do you need from us to start a VOB?
Just the patient's demographics and a copy of the insurance card — however you already capture them at intake.
Which payers do you verify?
Commercial and managed-care plans across the lines of business behavioral health facilities bill. We'll confirm the specifics for your payer mix during a free review.
Why verify benefits before admission?
A missed or misread benefit at intake follows the entire episode of care. Verifying first protects revenue and gives your admissions team the certainty to say yes with confidence.
Free billing review

Stop guessing at intake.

See how a behavioral-health-only billing partner handles verification — and what it protects downstream.

Call 800-828-5133 Request a callback